Technology: System integration makes business a breeze
Technology can be confusing, especially when you look at the nitty gritty of what makes up a software program. A lot of pieces go into creating a program that has the ultimate goal of making the software user’s life easier. One specific component of flooring software designed to streamline business processes is system integration.
According to Chad Ogden, president, QFloors, there are three types of system integrations available. The first is called proprietary, which involves two developers from different companies working together to decide how they are going to exchange information.
The second is B2B. For this type of integration, Ogden explained, the developers do not have to get together there are set agreements on how everything will be transferred. “If everybody plays by the rules things can be transferred without developers getting together,” he said. “This means, if I do it right then I can have 10 different manufacturers or suppliers do their end, and I don’t have to communicate directly with any of them. Typically, this kind of integration follows what’s called an industry standard, which is fcB2B for the flooring industry.”
Technology: 10 questions to ask potential software providers
Choosing the right software for your business is often a significant investment. Whether it’s ERP, CRM, measuring, inventory, etc., installing new flooring software requires time, money and patience. Before a dealer wastes all three, he or she should have a list of questions ready for potential software providers.
FCNews spoke with several top flooring software companies to compile a list of questions dealers should ask before investing in software.
How long have you been working in the flooring space?
“There are lots of great software options out there for businesses, but that doesn’t necessarily mean they are great for flooring dealers,” noted James Wisdom, vice president business development, Measure Square. “In our space, there are many specifics that generic systems just aren’t equipped to handle. Updating or switching systems is never an easy process; it’s even worse if you go through all the trouble just to find out that at the deepest level